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RCI

ROBERTS COMPANY, INC

 1040 CROMWELL BRIDGE ROAD, TOWSON, MD  21286   

SALES: 1-800-966-0014    FAX: 410-828-1520

 

  QUALITY SERVICE COMMITMENT

 

CLICK HERE

 

 

FREQUENTLY ASKED QUESTIONS

 

DO YOU SELL TO THE PUBLIC?

 

YES, WE ARE A WHOLESALE DISTRIBUTOR, SELLING OUR PRODUCTS TO COMPANIES

AS WELL AS INDIVIDUALS.

 

 


 

 

 

HOW CAN I GET MY ORDER SHIPPED TO ME?

 

WHEN YOU PLACE AN ORDER WITH US, WE WILL SHIP YOUR ORDER TO YOU NO MATTER

 WHERE YOU ARE. IF YOU ARE WITHIN OUR DELIVERY AREA, WE WILL SHIP IT TO YOU ON OUR

DELIVERY TRUCK (PROVIDING IT MEETS THE REQUIREMENTS OF OUR SHIPPING POLICY). IF YOU ARE

OUTSIDE OUR DELIVERY AREA, YOUR ORDER WILL BE SHIPPED U.P.S. (DEPENDING ON SIZE

 REQUIREMENTS). IF YOUR ORDER IS TOO LARGE TO SHIP U.P.S., IT WILL BE SHIPPED VIA

COMMON CARRIER (FREIGHT COLLECT).

 

 


 

 

HOW CAN I PAY FOR MY ORDER?

 

AT ROBERTS CO. WE ACCEPT MOST MAJOR CREDIT CARDS AS PAYMENT FOR OUR

MERCHANDISE. WE ALSO OFFER NET TERMS TO OUR CUSTOMERS (AS OUTLINED IN

OUR CREDIT POLICY). YOU MAY ALSO PREPAY YOUR ORDER BY CHECK OR WE CAN

ALSO SHIP C.O.D.

 

 


 

 

HOW CAN I RECEIVE INFO ABOUT OUR PRODUCTS?

 

IF YOU WOULD LIKE INFORMATION ABOUT ANY OR ALL OF OUR PRODUCTS, YOU CAN

E-MAIL US AT: CATALOG@ROBERTSCOINC.COM , CALL US AT 1-800-966-0014 OR

FAX US AT: 410-828-1520.

 

 


 

 

WHAT HAPPENS WHEN AN ITEM IS BACKORDERED?

 

IF YOU ORDER AN ITEM THAT IS OUT OF STOCK, WE WILL SHIP THE REST OF THE ORDER

TO YOU IN A TIMELY MANNER. THE BACKORDERED ITEM(S) WILL BE SHIPPED TO YOU

AS SOON AS WE REPLENISH OUR STOCK AT OUR EXPENSE.

 

 


 

 

WHAT ARE OUR HOURS OF OPERATION?

 

ROBERTS COMPANY'S SHOWROOM IS OPEN MONDAY THRU FRIDAY 7:30 A.M. TO 4:30 P.M.

YOU MAY CALL AND LEAVE A MESSAGE DURING OUR CLOSED HOURS, OR YOU MAY E-MAIL 

OR FAX US ANYTIME.

 

 


 

 

DO WE HAVE A SHOWROOM?

 

YES, WE DO HAVE A SHOWROOM, HOWEVER WE ARE IN THE REMODELING PROCESS TO BE

ABLE TO SHOW OUR CUSTOMERS A LARGER LINE OF PRODUCTS AVAILABLE, INCLUDING

THE LEADING MANUFACTURERS OF CABINET HARDWARE AND KITCHEN & VANITY CABINETS.

 

 

ROBERTS COMPANY, INC

functional hardware aluminum moldings
QUALITY SERVICE COMMITMENT
1040 CROMWELL BRIDGE ROAD
TOWSON, MD  21286
1-800-966-0014  410-828-7750
Copyright (c) 2003 Roberts Company Inc.

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